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    Contact us

    Contact Number:

    +977 9851182969

    Voice Support Online Hour:

    24 Hrs Support
    All 7 Days of the Week

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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    We take no charges for our deliveries inside Kathmandu Valley. Our charge for outside valley deliveries is Rs. 100. For more information on deliveries, please visit our Delivery Policy Page.

    Which payment methods are accepted in the Online Shop?

    We accept Paypal, Bank Transfer and Cash on Delivery.

    How long will delivery take?

    We usually try to deliver on the delivery date requested by you. Orders will need to be placed at least 24 hours before the delivery date.

    However, for outside valley, orders will need to be placed at least a week before the date of delivery, and we cannot guarantee that the order will be delivered on the exact same date as the delivery date.

    How secure is shopping in the Online Shop? Is my data protected?

    Our website is protected with SSL certificate. For privacy, you can visit our Privacy Policy page.

    What exactly happens after ordering?

    After the order is placed, we will process your payment and then contact the recipient. One the recipient agrees to receive the gift and provides us their location, we deliver it to them.